:root{
  color-scheme:light;
  --bg:#f4f6f9; --panel:#fff; --ink:#15202b; --ink2:#5b6776; --line:#e3e8ee; --soft:#f7f9fb;
  --side:#ffffff; --side-ink:#46525f; --side-on:#e7f1fc;
  --acc:#1f6fcf; --acc-ink:#fff; --acc-soft:#e7f1fc;
  --s1:#2a78d6; --s2:#eb6834; --grid:#e9edf2;
  --ok:#14864a; --ok-soft:#e5f5ec; --busy:#c2410c; --busy-soft:#fdeee4; --dnd:#7c3aed; --dnd-soft:#f1eafe;
  --off:#8a94a3; --off-soft:#eef0f3; --err:#c62828; --err-soft:#fdecec; --warn:#a15c00; --warn-soft:#fff4e0;
  --r:10px; --shadow:0 1px 2px rgba(16,24,40,.05),0 1px 3px rgba(16,24,40,.06);
  --mono:ui-monospace,"SF Mono",Menlo,Consolas,monospace;
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font:14px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;-webkit-font-smoothing:antialiased}
a{color:var(--acc);text-decoration:none} a:hover{text-decoration:underline}
code,.mono{font-family:var(--mono);font-size:.92em}
code{background:var(--soft);border:1px solid var(--line);padding:0 .3em;border-radius:4px}
small{color:var(--ink2)}
h1{font-size:22px;margin:0;display:flex;gap:.5rem;align-items:center;flex-wrap:wrap;letter-spacing:-.01em}
h2{font-size:15px;margin:0 0 .9rem;display:flex;align-items:center;gap:.75rem}
h2 .more{margin-left:auto;font-weight:400;font-size:13px}
h2 .btn,h2 form{margin-left:auto}
.mt{margin-top:1.5rem}

/* shell */
.shell{display:grid;grid-template-columns:240px 1fr;min-height:100vh}
.side{background:var(--side);color:var(--side-ink);border-right:1px solid var(--line);display:flex;flex-direction:column;padding:18px 12px;position:sticky;top:0;height:100vh}
.brand{display:flex;align-items:center;gap:.7rem;padding:4px 8px 22px}
.brand b{display:block;color:var(--ink);font-size:15px}
.brand small{display:block;color:var(--ink2);font-size:12px;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.logo{width:36px;height:36px;border-radius:9px;background:linear-gradient(135deg,#0b6bcb,#16a3b8);color:#fff;display:grid;place-items:center;font-weight:700;font-size:14px;flex:none}
.side nav{display:flex;flex-direction:column;gap:2px}
.side nav a{display:flex;align-items:center;gap:.7rem;color:var(--side-ink);padding:9px 10px;border-radius:8px;font-weight:500}
.side nav a:hover{background:var(--soft);text-decoration:none;color:var(--ink)}
.side nav a.on{background:var(--side-on);color:var(--acc)}
.side svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.side-foot{margin-top:auto;border-top:1px solid var(--line);padding-top:12px;display:flex;flex-direction:column;gap:8px}
.me{display:flex;gap:.6rem;align-items:center;color:var(--side-ink);padding:4px 8px}
.me:hover{text-decoration:none}
.me b{display:block;color:var(--ink);font-size:13px} .me small{display:block;font-size:11px;color:var(--side-ink);max-width:150px;overflow:hidden;text-overflow:ellipsis}
.avatar{width:30px;height:30px;border-radius:50%;background:var(--side-on);display:grid;place-items:center;color:var(--acc);font-weight:600;flex:none}
.side-foot .btn{color:var(--side-ink);width:100%}
.main{padding:28px 32px 60px;min-width:0;max-width:1400px}

.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:1rem;margin-bottom:22px;flex-wrap:wrap}
.page-head .sub{margin:.2rem 0 0;color:var(--ink2)}
.crumb{font-size:13px;display:inline-block;margin-bottom:6px}
.actions{display:flex;gap:.5rem;align-items:center}

/* cards / grid */
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:20px;box-shadow:var(--shadow);margin-bottom:20px;min-width:0}
.card.narrow{max-width:760px}
.grid2{display:grid;grid-template-columns:repeat(auto-fit,minmax(420px,1fr));gap:20px}
.grid2.tight{gap:16px}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:20px}
.kpi{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;box-shadow:var(--shadow)}
.kpi small{display:block;text-transform:uppercase;letter-spacing:.05em;font-size:11px;font-weight:600}
.kpi b{display:flex;gap:.3rem;flex-wrap:wrap;font-size:28px;font-weight:650;margin:.2rem 0;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.kpi b .st{font-size:12px}
.kpi span{color:var(--ink2);font-size:12px}
.kpi.warn{border-color:var(--warn);background:var(--warn-soft)}
.c-online{color:var(--ok)} .c-busy{color:var(--busy)} .c-dnd{color:var(--dnd)} .c-offline{color:var(--off)}

/* tables */
.tbl{width:100%;border-collapse:collapse}
.tbl th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink2);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}
.tbl td{padding:10px;border-bottom:1px solid var(--line);vertical-align:middle}
.tbl tr:last-child td{border-bottom:0}
.tbl tbody tr:hover{background:var(--soft)}
.tbl .r{text-align:right;white-space:nowrap}
.tbl tr.dim td{opacity:.55}
.tbl tr.hl td{background:var(--acc-soft)}
.empty{color:var(--ink2);text-align:center;padding:24px!important}
.card{overflow-x:auto}

/* pills + states */
.pill{display:inline-block;font-size:11px;font-weight:600;padding:2px 8px;border-radius:99px;background:var(--off-soft);color:var(--ink2);white-space:nowrap;vertical-align:middle}
.pill.green{background:var(--ok-soft);color:var(--ok)} .pill.red{background:var(--err-soft);color:var(--err)}
.pill.amber{background:var(--warn-soft);color:var(--warn)} .pill.blue{background:var(--acc-soft);color:var(--acc)}
.st{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;padding:3px 10px 3px 8px;border-radius:99px;white-space:nowrap}
.st i{width:8px;height:8px;border-radius:50%;background:currentColor}
.st-online{background:var(--ok-soft);color:var(--ok)}
.st-online i{box-shadow:0 0 0 3px color-mix(in srgb,var(--ok) 25%,transparent)}
.st-busy{background:var(--busy-soft);color:var(--busy)}
.st-busy i{animation:pulse 1.2s infinite}
.st-dnd{background:var(--dnd-soft);color:var(--dnd)}
.st-offline{background:var(--off-soft);color:var(--off)}
@keyframes pulse{50%{opacity:.35}}

.ext-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:12px}
.ext-tile{border:1px solid var(--line);border-radius:10px;padding:14px;display:flex;flex-direction:column;gap:4px;color:var(--ink);background:var(--soft)}
a.ext-tile:hover{border-color:var(--acc);text-decoration:none}
.ext-num{font-family:var(--mono);font-size:20px;font-weight:650}
.ext-name{font-size:13px;color:var(--ink2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:6px}
.ext-tile .st{align-self:flex-start}

.bar{height:6px;background:var(--off-soft);border-radius:9px;overflow:hidden;width:90px;display:inline-block;vertical-align:middle;margin-right:6px}
.bar span{display:block;height:100%;background:var(--ok)}
.feed{list-style:none;margin:0;padding:0}
.feed li{padding:8px 0;border-bottom:1px solid var(--line);display:flex;gap:.6rem;align-items:baseline;flex-wrap:wrap}
.feed li:last-child{border:0}

/* tabs */
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--line);margin-bottom:20px;overflow-x:auto}
.tabs a{padding:10px 14px;color:var(--ink2);font-weight:500;border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap}
.tabs a:hover{color:var(--ink);text-decoration:none}
.tabs a.on{color:var(--acc);border-color:var(--acc)}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.4rem;font:inherit;font-weight:600;font-size:13px;padding:8px 14px;border-radius:8px;border:1px solid var(--line);background:var(--panel);color:var(--ink);cursor:pointer;white-space:nowrap}
.btn:hover{text-decoration:none;border-color:var(--ink2)}
.btn.primary{background:var(--acc);border-color:var(--acc);color:var(--acc-ink)}
.btn.primary:hover{filter:brightness(1.08)}
.btn.ghost{background:transparent}
.btn.sm{padding:5px 10px;font-size:12px}
.btn.danger,.btn.ghost.danger{color:var(--err)}
.btn.danger:not(.ghost){background:var(--err);color:#fff;border-color:var(--err)}
.btn.block{width:100%}
.link{background:none;border:0;color:var(--acc);cursor:pointer;font:inherit;padding:0;font-size:12px}
form.inline{display:inline}

/* forms */
.form{display:flex;flex-direction:column;gap:14px}
.form label{display:flex;flex-direction:column;gap:5px;font-weight:600;font-size:13px}
.form label small{font-weight:400}
input,select,textarea{font:inherit;font-size:14px;color:var(--ink);background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:8px 10px;width:100%;min-width:0}
input:focus,select:focus,textarea:focus{outline:2px solid var(--acc-soft);border-color:var(--acc)}
input:disabled{background:var(--soft);color:var(--ink2)}
input[type=checkbox]{width:auto}
input[type=time]{width:auto}
input[type=file]{padding:6px}
.form label.check{flex-direction:row;align-items:center;gap:.5rem;font-weight:500}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.row3{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
fieldset{border:1px solid var(--line);border-radius:10px;padding:12px 16px 16px;margin:0;display:flex;flex-direction:column;gap:12px}
legend{font-weight:600;font-size:13px;padding:0 6px;color:var(--ink2)}
.form-actions{display:flex;gap:.5rem;justify-content:flex-end;align-items:center;margin-top:6px;padding-top:14px;border-top:1px solid var(--line)}
.form-actions .grow{margin-right:auto}
.with-btn{display:flex;gap:.5rem}
.checks{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:6px}
.hint{color:var(--ink2);font-size:13px;margin:-.3rem 0 1rem}
.search{max-width:320px;margin-bottom:12px}
.filters{display:flex;gap:.5rem;flex-wrap:wrap;margin-bottom:14px}
.filters>*{width:auto}

.ivr-keys{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:10px}
.ivr-key{flex-direction:row!important;align-items:center}
.key{display:inline-grid;place-items:center;width:34px;height:34px;flex:none;border-radius:8px;background:var(--soft);border:1px solid var(--line);font-family:var(--mono);font-weight:700;font-size:15px}
.key.sm{width:22px;height:22px;font-size:12px;border-radius:5px}
.range{display:flex;align-items:center;gap:.4rem;flex-wrap:wrap}
.days{display:flex;gap:3px;margin-right:.4rem}
.day input{display:none}
.day span{display:inline-block;padding:4px 7px;border-radius:6px;border:1px solid var(--line);font-size:12px;font-weight:600;color:var(--ink2);cursor:pointer;user-select:none}
.day input:checked+span{background:var(--acc);border-color:var(--acc);color:#fff}
.form label.day{display:inline;font-weight:600}

.switch{position:relative;display:inline-block;width:38px;height:22px}
.switch input{opacity:0;width:0;height:0}
.switch span{position:absolute;inset:0;background:var(--off-soft);border:1px solid var(--line);border-radius:99px;cursor:pointer;transition:.15s}
.switch span:before{content:"";position:absolute;width:16px;height:16px;left:2px;top:2px;background:#fff;border-radius:50%;box-shadow:0 1px 2px rgba(0,0,0,.25);transition:.15s}
.switch input:checked+span{background:var(--dnd);border-color:var(--dnd)}
.switch input:checked+span:before{transform:translateX(16px)}
.switch input:disabled+span{opacity:.5}

.flash{padding:11px 14px;border-radius:8px;margin-bottom:14px;border:1px solid;font-size:13px;word-break:break-word}
.flash.ok{background:var(--ok-soft);border-color:color-mix(in srgb,var(--ok) 35%,transparent);color:var(--ok)}
.flash.error{background:var(--err-soft);border-color:color-mix(in srgb,var(--err) 35%,transparent);color:var(--err)}
.flash.warn{background:var(--warn-soft);border-color:color-mix(in srgb,var(--warn) 35%,transparent);color:var(--warn)}
.flash.info{background:var(--acc-soft);border-color:color-mix(in srgb,var(--acc) 30%,transparent);color:var(--ink)}
.danger-zone{border-color:color-mix(in srgb,var(--err) 40%,var(--line))}
.danger-zone h2{color:var(--err)}
details.code{border:1px solid var(--line);border-radius:8px;margin-bottom:10px}
details.code summary{padding:10px 14px;cursor:pointer;font-weight:600}
details.code pre{margin:0;padding:14px;background:var(--soft);border-top:1px solid var(--line);overflow:auto;max-height:600px;font-family:var(--mono);font-size:12px;line-height:1.55}
.pre{white-space:pre-wrap;margin:0}
.clip{display:block;max-width:520px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.secret{font-family:var(--mono);font-size:12px;color:var(--ink2)}
audio{height:32px;max-width:240px}

.login-body{display:grid;place-items:center;min-height:100vh;padding:16px;background:radial-gradient(1000px 500px at 15% -10%,#dbe9fb 0,transparent 60%),var(--bg)}
.login{width:100%;max-width:380px;display:flex;flex-direction:column;gap:14px;padding:28px}
.login .brand b{color:var(--ink)} .login .brand small{color:var(--ink2)}
.login label{display:flex;flex-direction:column;gap:5px;font-weight:600;font-size:13px}

/* grafici */
.legend{display:flex;gap:16px;font-size:12px;color:var(--ink2);margin:-4px 0 8px}
.legend span{display:inline-flex;align-items:center;gap:6px}
.sw{width:10px;height:10px;border-radius:3px;display:inline-block}
.sw.s1{background:var(--s1)} .sw.s2{background:var(--s2)}
.chart-wrap{position:relative}
.chart{width:100%;height:auto;display:block}
.chart .grid{stroke:var(--grid);stroke-width:1}
.chart .axis{stroke:#c9d1db;stroke-width:1}
.chart .tick{fill:var(--ink2);font-size:11px;font-variant-numeric:tabular-nums}
.chart .s1{fill:var(--s1)} .chart .s2{fill:var(--s2)}
.chart .hit{fill:transparent}
.chart .col:hover .hit{fill:rgba(31,111,207,.06)}
.tip{position:absolute;pointer-events:none;background:var(--ink);color:#fff;font-size:12px;padding:6px 9px;border-radius:6px;white-space:nowrap;transform:translate(-50%,-110%);box-shadow:0 4px 12px rgba(0,0,0,.15)}
.table-view{margin-top:10px;font-size:13px}
.table-view summary{cursor:pointer;color:var(--ink2)}
.wide-left{grid-template-columns:minmax(0,1.6fr) minmax(0,1fr)}
.hbars{display:flex;flex-direction:column;gap:10px}
.hbar{display:grid;grid-template-columns:minmax(110px,40%) 1fr auto;align-items:center;gap:10px;font-size:13px}
.hbar-label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.hbar-track{height:14px;display:block}
.hbar-fill{display:block;height:100%;background:var(--s1);border-radius:0 4px 4px 0}
.hbar-val{font-variant-numeric:tabular-nums;font-weight:600;min-width:64px;text-align:right}
.hbar-val small{font-weight:400}
.mini-stats{margin-left:auto;display:flex;gap:6px;flex-wrap:wrap;font-weight:400}

/* segreteria */
.vm-opts{display:flex;flex-direction:column;gap:10px}
.sub-legend{font-weight:600;font-size:13px;margin-top:4px}
.indent{display:flex;flex-direction:column;gap:6px;padding-left:26px}
.form label.check small{font-weight:400}
.help{background:var(--acc-soft);border-radius:8px;padding:12px 16px;font-size:13px;line-height:1.6}
.help ol{margin:6px 0 0;padding-left:20px}
.help p{margin:6px 0 0}
.vm-layout{grid-template-columns:minmax(0,1.7fr) minmax(0,1fr)}
.vm-box{border:1px solid var(--line);border-radius:10px;padding:12px 14px;margin-bottom:12px}
.vm-head{display:flex;align-items:center;gap:10px;margin-bottom:6px;flex-wrap:wrap}
.vm-head .grow{margin-left:auto}
.ext-num.sm{font-size:15px;background:var(--soft);border:1px solid var(--line);border-radius:6px;padding:1px 8px}
.empty.sm{padding:8px!important;text-align:left;margin:0}
tr.unread td{font-weight:600}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--acc);margin-right:6px;vertical-align:middle}

@media (max-width:900px){
  .shell{grid-template-columns:1fr}
  .side{position:static;height:auto;flex-direction:row;flex-wrap:wrap;align-items:center;gap:8px;padding:10px 16px}
  .brand{padding:0}
  .side nav{flex-direction:row;overflow-x:auto;width:100%;order:3}
  .side nav a{padding:7px 10px}
  .side-foot{margin:0 0 0 auto;border:0;padding:0;flex-direction:row;align-items:center}
  .side-foot .me span:last-child{display:none}
  .main{padding:18px 16px 40px}
  .kpis{grid-template-columns:1fr 1fr}
  .grid2,.wide-left,.vm-layout{grid-template-columns:1fr}
  .hbar{grid-template-columns:1fr auto}
  .hbar-track{grid-column:1/-1;order:3}
  .row2,.row3{grid-template-columns:1fr}
}

/* pagine di accesso */
.login h2{font-size:18px;margin:4px 0 0}
.login p{margin:0}
.auth-form{display:flex;flex-direction:column;gap:14px}
.auth-form label{display:flex;flex-direction:column;gap:5px;font-weight:600;font-size:13px}
.auth-link{font-size:13px;text-align:center}
.auth-done{display:flex;flex-direction:column;gap:12px;text-align:center;align-items:center}
.auth-done p{color:var(--ink2);font-size:14px}
.auth-icon{width:52px;height:52px;border-radius:50%;background:var(--acc-soft);color:var(--acc);display:grid;place-items:center;font-size:24px;font-weight:700}
.auth-icon.warn{background:var(--warn-soft);color:var(--warn)}
.pw-rules{list-style:none;margin:-6px 0 0;padding:0;font-size:12px;color:var(--ink2);display:flex;gap:14px}
.pw-rules li:before{content:"○ ";}
.pw-rules li.ok{color:var(--ok)}
.pw-rules li.ok:before{content:"● ";}

/* regole per condizione */
.cond-grid{display:grid;grid-template-columns:minmax(180px,1.1fr) minmax(0,1.3fr) minmax(0,1fr);gap:8px 12px;align-items:center}
.cond-h{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink2);font-weight:600}
.cond-name{font-size:13px;font-weight:600}
.settings-card{max-width:980px}
@media (max-width:900px){.cond-grid{grid-template-columns:1fr}.cond-h{display:none}.cond-name{margin-top:8px}}